Dashboard Basics

The dashboard is the control center for your agency. It brings together Discord clockouts, commission rules, fraud checks, and performance metrics into a single view so you can understand what is happening in real time.

Revenue

Totals and trends for model revenue, agency cut, and chatter commissions.

Clockouts

Recent Discord clockouts with validation and fraud status.

Rules

Insight into which commission rules are driving payouts.

1. High-level metrics

At the top of the dashboard you will see summary tiles for total sales, net revenue after platform fees, total chatter commissions, and agency profit. These numbers are computed from parsed Discord clockouts and the commission engine described in the rules documentation. Because everything is calculated from normalized data rather than manual spreadsheets, you can trust that the numbers reflect exactly what your team clocked out.

Most agencies use this view daily to answer questions such as: How much did we make yesterday? Which days this week were strongest? Are chatter commissions roughly in line with our targets? From here you can drill into detailed analytics reports for individual chatters, models, and servers.

2. Recent clockouts and validation status

The recent clockouts table shows each processed Discord clockout message along with who submitted it, which Discord server and channel it came from, and whether it passed reconciliation and duplicate-shift checks. If a clockout failed validation in Discord, you will see the corresponding error here so you can quickly follow up with the chatter.

Clicking into a clockout opens a detail view where you can see parsed model lines, lp/ls/lt markers, and the resulting commission breakdown. This is especially useful when coaching new chatters on how to format messages or when investigating disputes about who owns a particular sale.

3. Understanding commission and profit tiles

Commission and profit metrics are computed using the same formulas documented in the transaction types reference: platform cut is removed first, then revenue is split between models and the agency, and finally chatter commission is taken from the agency's share. The dashboard aggregates these values across all clockouts in the selected period so you can see how rule changes affect your bottom line.

For example, if you raise the high-performer tier from 15% to 18%, you should immediately see chatter commissions increase and agency profit adjust accordingly in the following days. Because ReportFlow is multi-tenant and row-level security is enforced, metrics always reflect data from your own Discord servers only.

4. Navigation tips for new users

New admins typically spend their first week bouncing between the dashboard, transaction history, and rules pages. Encourage managers to bookmark the dashboard with the time range they care about most (for example "last 7 days") and to use filters by Discord server or chatter when running performance reviews. Over time you can move deeper into the dedicated analytics sections for custom reports and trend analysis.

Chatter‑level users with reduced permissions will usually see a simplified version of the dashboard that focuses on their own performance and recent clockouts, while admins and managers will see organization‑wide metrics. Permissions are controlled via the roles & permissions system described in the team management documentation.

Next steps